California wrote:And somehow they pay their workers wages that start at like $12 without resorting to whining about minimum wage and kiosks. People who move up the chain make good money.jbird4049 wrote:Cancerous thread? What, you don't like my piercing insights? I'll have you know, you ignoramus, that even now I am going to In-and-Out Burger to dine. I will have you know it is far superior to a Wendy's, or worse, McDonalds.TheReal_ND wrote: I've been avoiding this cancerous thread but this meme needs to die here and now. Burgers are enjoyed by the entire cross section of America. They are one of the things that make America great. Don't ever disparage our food like that again you degenerate vegan.
Was it the customer's choice that led to the blasted tree phones?GrumpyCatFace wrote:Quite so. Amazon has some interesting ideas about it, but far from mainstream yet.Okeefenokee wrote:Until there's a bin you put your stuff in, and it comes out the other side bagged, and tallied. Don't delude yourself.GrumpyCatFace wrote:
So do the executives of your favorite retail megacorp. But they're wrong.
In discussions with friends, both young and old, all prefer the normal checkout line to the hassle of getting things to scan correctly, the idiotic 'weight-check' of your bags that never works right, and having to bag it up yourself.
People are choosing the cashier, and it's not changing.
That said.
Every damn time I go to Safeway, there is like one checkout clerk (out of the 5+ checkout lanes) and maybe a bagger, plus two-four of those machine thingings checkout lane with long long lines. It takes forever to get out of the store. It use to be they prided themselves on opening another checkout lane as soon as there was more then three to five people waiting in line, and baggers were always available so zip out the door. They advertised how good their customer service was. When they had actual staff, the employees would tell me how good it was to work there. Not anymore. Strangely enough, the more they cut staff, they less I go there. Trader Joe's doesn't have everything I want but it's quick, and the many employees do not look like prisoner camp inmates biding their time until their sentence is up. I notice some of the smaller grocery stores are also like Trader Joe's, so I try to go to them too rather than the big chains.
As far as I know, all of these businesses that are bringing in kiosks, and getting rid of the staff, are making a profit already. It seems like the companies are trying to squeeze the last tiny bit out of any expenses whatsoever. Instead of maybe improving the customer service, or increasing employee training, and satisfaction, or something else beside making everyone else life miserable? I would would think customer, and employee, happiness make improve their loyalty and maybe improve sales. Perhaps that's old fashion, but I think these MBA executive jackasses seem to be clueless.
