Our strategy is to first predict how people will react based on the Subconscious Irrationality Theory then construct a management hierarchy to accommodate those predictions.
First, turn the hierarchy upside down. The workers are at the top, not the bottom of the management structure. Under them are the schedulers who assign tasks but have no authority over wages, vacations, or other personnel issues. If a worker wants a raise, time off, or has daycare problems, those issues are handled by a Human Resources department.
The scheduler of the schedulers is the President. The President has the option to override a decision but otherwise no direct authority. In fact, the President remains aloof from the business: has no ostentatious office, does not mingle with the workers, and is not held up for admiration or inspiration. Inspiration comes from the Public Relations department.
If possible, all workers should be hired through temp agencies. This may cost more in the short term, but in the long-run, with threats of unionization, special perquisites, exploitation of benefits, increased expectations with tenure, accumulating resentment, etc., temp workers are far less expensive than permanent employees.
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